Overview
Outsourcing is the driving force of today’s globalized economy.
Many, if not all, of the world’s largest corporations have begun to outsource key processes and operations, from manufacturing to customer service, in order to keep costs low and remain competitive. This, in turn, has helped turn emerging countries such as India and China into major economic powers, boosting global trade. Corporations have embraced outsourcing because it offers considerable financial and logistical advantages compared with doing everything in-house. It boosts productivity, reduces costs and allows for far greater flexibility and efficiency making it one of the two most significant commercial developments since the assembly line. The other being computerization.

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